Welcome to Black Army's New Website! July 21, 2015 15:07

Welcome to our new website! We created it using Shopify, and we hope you’ll like it as much as we already do! Among other things, it will enable us to provide more regular updates, add new products as soon as they’re in our hands, and most importantly, will allow us to track inventory and shipments so that we can get your orders out to you faster.  We can now also take payment by credit card in addition to Paypal!

Want more details about what happened with the previous site that led us to create our own shop? Well, dear reader, here’s the story:

The previous site was meant to be an online store that we could easily modify and update. Unfortunately, it didn’t work out that way - html coding was still required for news updates and blog posts, the storefront software was buggy, prone to crashing, and vulnerable to hackers, and it was missing a number of features that, even a few years ago, we'd rather naively assumed would be included in any storefront. Specifically, when the dust began to clear on the website development, we realized we would not have: a mobile-friendly version, order tracking, coupon codes, or even the ability to use cents in pricing. All prices had to be rounded to the nearest dollar! (We rounded some up, and some down.) When orders were placed, we were supposed to receive an email each time an order was placed, but that ceased after the first year or so. After that, we had to rely on Paypal to provide notice, which is to say, the notices didn’t always get through.

There were also vulnerabilities - there was a “comment” field for each item that we had no control over that hackers exploited to post extensive comments in Russian, so we had to get that cleaned up. And due to the constant threat from Russian hackers, the service that ran the website’s back-end would regularly freeze us out – and we could only get back in from our original IP address – located in a former workplace on a computer we could no longer access. That’s why the last “news item” on that page is well over a year out of date.

Once we started 3D sculpting models (our new Infernal Machines range), and having begun work on some new miniatures rules (more on that later!), we realized we needed a new site. Shopify seems to be the best solution out there, and after many, many hours of work, we've added nearly all our inventory to our shiny new online store!

This new site also gives us a LOT of critical tools we didn't have before.  We have a mobile version. We can also login here and easily see outstanding orders and remaining inventory.  Which means we're going to be processing orders much more efficiently and will be able to avoid some of the delays we've experienced in the past.

Thank you for visiting, and enjoy the new site!